Hillcrest Clinic Baltimore 410-788-4400 5602 Baltimore National Pike, Ste 600

Potomac Family Planning Center 800-260-2464 | 301-251-9124 Jackson Place N 966 Hungerford Drive, Ste 24

Hagerstown Reproductive Health Services 800-773-9140 | 301-733-2400 160 West Washington Street, Suite 100


Potomac Family Planning Center Privacy Policy

Notice of  Privacy Practices for Protected Health Information

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review our Privacy Policy carefully.

Potomac family Planning Center (“PFPC”) is committed to protecting the privacy of your health record and confidentiality of your visit.  Your healthcare record, known as a chart, and the information it contains will not be disclosed to anyone or any agency outside of PFPC without written authorization from you unless such a release is required by law.

PFPC will use your health information for the purpose of:

  • Treatment: for example, information obtained by staff will be used to determine your best course of treatment.
  • Payment:  for example, a bill may be sent to your insurance company with information that identifies you, as well as your diagnosis and procedure.
  • Healthcare Operations: for example, PFPC may share your information with other healthcare providers to assist them in helping you.  For example, if you go to your private doctor or clinic for your check-up.
  • We may disclose your medical information as required by law.  For example, to the Food and Drug Administration (FDA) relative to adverse events such as product defects or product recalls.
  • To public health or legal authorities charged with preventing or controlling disease, injury, domestic abuse, child abuse, or neglect.
  • For Law enforcement purposes such as in response to a valid subpoena.

Your Health Information Rights
Although your health record is the physical property of PFPC, you have the right to:

  • Request a restriction on certain uses and disclosures of your information
  • Obtain a copy of your health record and an accounting of disclosures of your health information
  • Revoke your authorization to use or disclose health information except to the extent that action has already been taken. All requests must be in writing.

PFPC reserves the right to change practices and to make the new provisions effective for all protected health information we maintain. Should PFPC’s information practices change, we will post the changes in the clinic and on our website.

For more information or to report a problem:
If you have questions, or if you want to report a problem, please contact PFPC’s Privacy Officer, (301) 251-9124. Complaints may also be filed with the Secretary of Health and Human Services, (866) 627-7748.